The Chief Clinical Officer’s primary responsibility lies in organizing clinical services and ensuring quality patient care delivery. Under the Administrator/CEO’s general supervision, the Chief Clinical Officer is given the necessary authority and responsibility to operate all clinical departments in all functions and activities subject only to the organization’s policies and procedures. This position is required to use of independent discretion and judgment concerning supervisory and management decisions and recommendations. This position is required to be accessible 24/7 and have the accountability of clinical service departments.
JOB-SPECIFIC RESPONSIBILITIES:
• Establishes and maintains the highest standard of clinical care for all patients.
• Works with facility Safety Officer in implementing and maintaining programs for Patient Safety.
• Ensures clinical staff compliance with medical records guidelines and completes medical record audits within established time frames.
• Responsible for communicating with HR with all required paperwork regarding open positions and assisting with the recruitment of clinical staff to provide adequate hospital staffing.
• Is accessible 24/7 to all clinical departments unless other arrangements have been made and communicated to the appropriate staff.
• Responsible for the oversight of adequate clinical staff to maintain quality patient care, including determining the types and numbers of nursing personnel and staff necessary to provide nursing care for all hospital areas.
• Ensures clinical staff remains in compliance with hospital and department policies and procedures.
• Ensures clinical staffs are competent to perform job duties.
• Holds monthly staff meetings ensuring appropriate information is reported and communicated.
• Participates in the development and implementation of hospital fire, disaster, utilities, security, medical equipment, evacuation plans on an as-needed basis.
• Collaborating with the hospital administrator; assists leadership from the governing body, medical staff, and clinic areas in financial and strategic planning for the hospital as well as planning, promoting, and conducting performance improvement activities
• Reviews and promptly acts on reports and recommendations from regulatory and inspecting agencies.
• Ensures ongoing review of hospital practices to maintain hospital licensure and accreditation.
• Ensures participation in developing and providing oversight to clinical department budgetary goals.
• When appropriate, communicates operational concerns and needs to the administrator.
• Serves as a hospital representative in its relationships with outside agencies and vendors.
• Demonstrates the ability to resolve concerns and conflicts between patients, patients’ families, staff, or external customers in a professional, proactive, and courteous manner.
• Provides support and is actively involved in the Performance Improvement, Infection Control, PNT, and Medical Staff Committees.
• Ensures regulatory compliance across all clinical service lines.
• Reviews Incident Reports; monitors and tracks for potential trends or other possible problems/concerns.
• Provides clinical statistical analysis to the Administrator, Executive Committee, and Governing Board.
• Consult with appropriate department heads to review and initiate organization-wide policies and procedures needed to accomplish the hospital’s goals, objectives, and programs.
• Ensures compliance with all regulatory agencies governing healthcare delivery and the rules of the accrediting bodies.
• Participates in hospital/medical staff committee meetings as assigned.
• Attends and serves on professional/civic service organizations as a hospital representative.
• Keeps the administrator apprised of risk management issues or areas of concern.
• Performs the above duties/responsibilities in inpatient and outpatient clinic settings.
• Performs other duties as assigned.
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EDUCATION:
• Bachelor’s degree in healthcare field required.
• Master’s degree preferred
LICENSURE/CERTIFICATION:
• If applicable, maintain current licensure in good standing during employment with this facility.
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